RN Nursing Home Surveyor / Complaint Investigator- Buffalo Region

Buffalo, NY | 414 | Full-time

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IPRO is seeking Registered Nurses/ Nursing Home Surveyor to work out of the Buffalo, NY office.  In this Registered Nurse position you will assist the New York State Department of Health (NYSDOH), with surveillance and investigation activities related to nursing homes. These activities are mandated to evaluate facility performance and monitor the quality of care and services provided. In this position you will participate in performing annual certification, recertification, state monitoring and off hour surveys at nursing homes; investigating all allegations of abuse, neglect, etc.; prepare written reports of investigative findings and prepare Statement of Deficiencies; participate in emergency surveys at Skilled Nursing Facilities (SNF’s); participate in State monitoring during Immediate Jeopardy situations; as well as other duties.

This position is majority travel, will be onsite at facilities in Allegany, Cattaraugus, Chatauqua, Erie, Genesee, Niagara, Orleans & Wyoming counties.  Mileage and accommodation reimbursement provided.   

Non-travel days are based out of the NYSDOH Buffalo office.

QUALIFICATIONS:

  • Superior investigative and analytical skills; proficient in conducting interviews with facility staff, residents and families.
  • Strong interpersonal skills with the ability to achieve customer satisfaction in difficult or controversial situations.
  • Excellent written and verbal communication skills with the ability to relate effectively to providers, physicians, residents and senior medical and administrative personnel.
  • Strong computer skills with the ability to learn new programs.
  • The ability to obtain Surveyor Minimum Qualifications Test (SMQT) certification within 12 months of employment, required.
  • Must have a valid driver's license & the ability to travel to on-site facilities review assignments, required.

 EDUCATION & EXPERIENCE:

  • New York Licensed Registered Nurse, required.
  • A minimum of two years experience performing utilization review, claims adjudication, medical review, fraud investigation, surveillance or monitoring activities, required; OR
  • Three years of clinical or administrative experience, required; OR
  • A Bachelor’s degree in nursing and two years of clinical or administrative experience, required.
  • SMQT Certification, preferred.

IPRO offers competitive salaries, comprehensive health and dental coverage.

IPRO is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.